Personas

Workshop to create provisional Personas

Client
SAAS
Sector
Healthcare

Remote Miro Workshop

I invited representatives from Sales, Marketing, Client Success, Product Management to join a workshop in Miro. We identified and discussed assumptions about who users were and spent some time together to affinity map and label groups of characteristics to create our four provisional Personas.

Affinity Mapping:

Affinity mapping

Personas Template:

Personas template

Personas

  • Personas added to Aha! so full product team can access
Contracting persona
Commissions persona
Office manager persona
Agent persona

Persona Use

  • Used by product designers during design process and as a framework for critiques.
  • Used by product managers and developers during user story mapping exercises.